Highly sought after experience

With our new enterprise software, we have helped more than 50,000 companies of all sizes meet the expectations of our customers and employees。We aim to create software as a service enterprise software that is easy to use and helps our customers achieve the desired business results。

Improve customer satisfaction

Meet increasingly demanding customer requirements by fully understanding detailed information about customer service scenarios and specific situations。

Customer support solutions Sales and marketing solutions

Improve employee experience

Instead of clunky traditional software, our intuitive and easy-to-use products help employees save time and create NPS scores。

IT Service management solutions Human Resource management solutions

Smooth, simple and easy

Freshworks helps organizations easily and quickly meet customer needs and improve the employee experience。In each stage of customer service, new ways to help enterprises discover and interact with customers, fully realize the value of software。

There are no obstacles from deployment to operational

You can try or purchase the software directly through our website and it will be up and running in a matter of days (instead of months)。

Start a free trial

Select pricing scheme

Our pricing solutions are designed to meet modern business uses, providing a cost-effective alternative for organizations of all sizes。

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Build and customize according to development needs

With the advantage of low code development and the integration of more than 1,100 commonly used applications in the market, the customer experience can be extended and tailored to the specific needs of the customer。

Access to the market

Create value quickly

Leverage the latest automation features and collaboration tools to improve team performance and efficiency and achieve significant results in a short time。

Detailed understanding

We have won the trust of more than 50,000 customers of different sizes

As the industry's leading provider of new software-as-a-service solutions, we help enterprises of all sizes solve many types of complex business problems。Businesses in more than 120 countries use Freshworks products every day to make the experience easy for customers and employees。

We aim to be one of the most popular companies in the world

The enterprise culture

In line with the principle of customer first, ensure excellent work quality, maintain a happy state of mind and a high sense of honor, speed up the execution。


The full implementation of the principles of diversity, equity and inclusion is an important goal for us。


Strive to improve management leadership and focus on improving team experience。


It has 4,000 employees in offices in India, the US, Europe and Australia and is still growing。

What's new with Freshworks


Are you ready?

Join our community and work with over 50,000 businesses of all sizes using Freshworks' new software-as-a-Service (SaaS) offerings to make life easy for your customers and employees。

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